Casper Creative | Web Design and Brand Agency | Sussex

Website Hosting, Maintenance and Support

Ensuring Your Website's Peak Performance and Security

Website Maintenance, Hosting, and Support Services by Casper Creative

At Casper Creative, we understand the importance of a reliable online presence. Our Website Maintenance, Hosting, and Support services are designed to provide peace of mind, ensuring that your website, especially if it’s WordPress-based, remains secure, fast, and always accessible.

Dedicated Cloud-Based Hosting

Our hosting solutions are based on a cloud-based Virtual Private Server (VPS), dedicated exclusively to your website. This means that unlike shared hosting solutions, your website enjoys its own resources, ensuring a 99% uptime Service Level Agreement (SLA). You benefit from faster loading times and a more reliable website experience for your visitors.

UK-Based Hosting - GDPR

By Default, our servers are located in the UK, offering you the advantage of local data protection standards. This is crucial for ensuring your website complies with data protection regulations, providing an additional layer of security for your site’s data. You can also choose to host your site in a country appropriate to your target market.

Robust Backups for Peace of Mind

We take the safety of your website seriously. With weekly off-site backups of your website files and daily backups of your data, we ensure that your website can be quickly restored in the unlikely event of data loss. These backups are stored for a minimum of two weeks, offering an efficient recovery solution.

SSL Certificate for Secure Browsing

Security is paramount in today’s digital landscape. Our SSL Certificate installation means your website will display the reassuring ‘Site is Secure’ message or a padlock in browsers. This not only boosts your visitors’ confidence but also aids in enhancing your website’s ranking on Google.

Proactive Website Monitoring

At Casper Creative, we continuously monitor your website. This allows us to be instantly alerted to any issues, ensuring they are addressed swiftly to minimise any potential downtime.

Comprehensive Updates and Security

As WordPress experts who have developed hundreds of websites, we understand the importance of keeping your site up-to-date. We manage all software, security, and server updates for you, ensuring your website remains secure against online threats and runs smoothly at all times.

Priority Helpdesk Access

When you need support, we’re here for you. Our clients enjoy priority access to the Casper Creative Helpdesk, guaranteeing support within two working days for general issues, and immediate assistance for more critical concerns.

Annual Report on Website Performance

Each year, you’ll receive a detailed report on the performance of your website under our Hosting, Maintenance, and Security Plan. This report helps you understand how your website is performing and areas where it can be improved.

Why Choose Casper Creative?

With Casper Creative, you’re not just getting a service provider; you’re gaining a partner dedicated to the success of your online presence. Our vast experience in WordPress and dedication to quality service make us the ideal choice for businesses looking for reliable website support.

Ensure your website is in expert hands. Contact us today to learn more about how our Website Maintenance, Hosting, and Support services can benefit your business.

Let's get started

Ready to elevate your brand or website and accelerate your business? Let’s bring your project to life. Contact us now for a consultation that could redefine your digital presence.